SIAM books

Books for the SIAM courses

  • Service Integration and Management Foundation Body of Knowledge (SIAM™ Foundation BoK)

    SKU 7220

    Paperback. Delivered by DAO. Freight costs will be added at checkout.

    This book introduces service integration and management (SIAM).

    Its contents are the source material for the EXIN BCS Service Integration and Management Foundation (SIAM™F) certification. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. Drawing on experiences from companies including Atos, Sopra Steria, Syniad IT, TCS, Kinetic IT and ISG, the book describes topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more.

    Member price

    DKK 460.00

    List price

    DKK 490.00

    Per unit excl. VAT

  • Service Integration and Management Professional Body of Knowledge (SIAM™ Professional BoK)

    SKU 7223

    Paperback. Delivered by DAO. Freight costs will be added at checkout.

    The SIAM™ Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication.

    The SIAM™ Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication.

    The contents of the SIAM™ Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM™P) certification.

     

    Member price

    DKK 650.00

    List price

    DKK 690.00

    Per unit excl. VAT

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