ITIL 4 Specialist: Acquiring and Managing Cloud Services

This ITIL® 4 Acquiring and Managing Cloud Services course takes a customer perspective on the acquisition and use of cloud-based services, and how these fit into the organisation's sourcing of services in general.

  • 3-day course
  • Certification included in the price
See course dates and sign up
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Based on the customer journey, the course deals with identifying, analysing and selecting options for cloud-based solutions in the market, how these services are integrated with other services, and how the organisation can ensure value creation through the purchased cloud services.

The model in the course is based on the customer journey model from Drive Stakeholder Value
Please note that this module can be taken independently, and therefore does not require an ITIL Foundation certification

About ITIL 4 Specialist: Acquiring and Managing Cloud Services

Course materials and exam are in English.

The course is based on an interaction between theory, problem solving and group work.

The course is intensive and participants should set aside time for homework during the course.

The course contains the official manual, course materials and certification.

Exam & Certification

The exam takes place on the last day of the course. Examination form and duration are currently not determined. The exam is mandatory and can not be deselected.

Upon passing, you obtain an ITIL 4 Specialist: Acquiring and Managing Cloud Services.

Please notice: The exam is digital. Hence, remember to bring a laptop. You cannot use a tablet or iPad..

Planned courses

Note that classroom courses with physical attendance are converted to online courses if the Corona situation requires it. Therefore, if you have signed up for a classroom course with us, do not expect it to be canceled due to the Corona situation.

April 2023

  • 11 Tuesday

    MET I4-AMCS-02-2023 (ENG)

    ITIL 4 Specialist: Acquiring and Managing Cloud Services Classroom course

    11 April 2023 - 13 April 2023

    Adina Apartment Hotel, Kbh. Ø

    Amerika Plads 7
    2100 København Ø

    Find on Google Maps

    The course is a classroom course with physical attendance

    Kurset er på engelsk / This course is in English

    Instructor: Caspar Miller

    Member price

    DKK 12,825

    List price

    DKK 14,250

    Per participant excl. VAT

November 2023

  • 07 Tuesday

    MET I4-AMCS-04-2023 (ENG)

    ITIL 4 Specialist: Acquiring and Managing Cloud Services Classroom course

    7 November 2023 - 9 November 2023

    MetierWestergaard, Østerbro

    Folke Bernadottes Allé 45
    2100 København Ø

    Find on Google Maps

    The course is a classroom course with physical attendance

    Kurset er på engelsk / This course is in English

    Instructor: Caspar Miller

    Member price

    DKK 12,825

    List price

    DKK 14,250

    Per participant excl. VAT

ITIL 4 Specialist: Acquiring and Managing Cloud Services Course book

  • ITIL® 4: Acquiring and Managing Cloud Services

    ITIL® 4: Acquiring and Managing Cloud Services

    SKU 7165 - ISBN 978-9925-34-006-4

    Paperback. Delivered by DAO. Freight costs will be added at checkout.

    The ITIL® 4: Acquiring and Managing Cloud Services

    Key Features

    The ITIL Specialist: Acquiring & Managing Cloud Services guidance is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity. It explores the concept of the 'cloud services user journey' which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.

    ITIL 4 Specialist: Acquiring and Managing Cloud Services enables professionals to:

    • Analyze available solutions and potential benefits using a vendor-neutral approach.
    • Effectively identify, select and deliver optimized cloud services.
    • Facilitate value co-creation through sucessful cloud services procurement and integration whilst applyinf the ITIL 4 framework. 
    • Adopt a customer-focused end-to-end cloud procurement user journey.

    Member price

    DKK 449.00

    List price

    DKK 495.00

    Per unit excl. VAT

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