Gain a basic understanding of project management and IT Service Management in IT teams and organisations, while learning about agile methods, how to work in sprint and being part of a scrum team.
THE PACKAGE INCLUDES CERTIFICATIONS AND BOOKS!
If you want to read more about the individual courses and download the course description, you can find information here:
ITIL® 4 Foundation introduces you to IT Service Management and thus gives you insight into a methodology that is more fine-tuned for projects in IT teams and organizations.
The Scrum Master course introduces you to the SCRUM PSM1 methodologies that adhere to the agile manifesto and teach you about the role of the Servant Leader, how to run sprints and do retrospectives regularly, and much more.
SKU 7158
Paperback. Delivered by DAO. Freight costs will be added at checkout.
The guide covers key concepts of service management, the four dimensions of service management, the ITIL® service value system, ITIL management practices.
The guide covers key concepts of service management, the four dimensions of service management, the ITIL® service value system, ITIL® management practices.
ITIL® Foundation, ITIL 4 Edition will:
Member price
DKK 585.00
List price
DKK 650.00
Per unit excl. VAT
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