ITIL courses and educations

An ITIL® certification strengthens your CV, teaches you to work effectively in IT, and is both for you who has no experience, and for you who are looking for further education within ITIL®.

With us you can do all your ITIL 4 courses and certifications. Our courses run several times a month, in various formats.

  • Half of all ITIL certifications in 2020 were taken with us! We are proud of that.
See course dates and sign up
  1. ITIL 4 Foundation

    ITIL 4 Foundation

  2. ITIL 4 Foundation Superflex Online

    ITIL 4 Foundation Superflex Online

  3. ITIL 4 Foundation E-learning

    ITIL 4 Foundation E-learning

  4. ITIL4 Foundation E-learning course combinations

    ITIL4 Foundation E-learning course combinations

  5. ITIL 4 Higher Levels

    ITIL 4 Higher Levels

Pexels Vlada Karpovich 4050327

Take ITIL 4 Foundation in exactly the way that suits you best with us!

We are the only ones in Denmark to offer the ITIL4 Foundation both as a class course, as our unique SUPERFLEX and as e-learning. This means you can take the course the way you learn best!

CLASS COURSES:
At our ITIL 4 Foundation class courses, you get our e-learning as something completely new to support your preparation before the class courses. This means that you come better prepared for the teaching days, and that we on the course days therefore have much better time to work with practical application of the methods. It makes you come home with a much better knowledge and insight that you are ready to implement. You also have access to the e-learning after the teaching days, and can use it to rehearse prior to your exam. Read more about our ITIL 4 Foundation class course here.

SUPERFLEX:
At our unique ITIL4 Foundaiton SUPERFLEX online, all training takes place online and divided into modules of 3 hours, where the same module runs both morning and afternoon. This means that you can put together your teaching very flexibly. In this course you will also have access to our ITIL4 Foundation e-learning for preparation and repetition. Read more about our ITIL 4 Foundation SUPERFLEX here.

E-LEARNING:
Finally offers to ITIL4 Foundation as e-learning on our adaptive learning platform. This is the ultimate most flexible way to take your ITIL4 Foundation course. Here you can go to and from e-learning when it suits you, and e-learning also adapts to your level of knowledge and your learning style. Read more about our ITIL 4 e-learning here.

ITIL MPT

What is ITIL?

ITIL is one of the world's most recognized frameworks for IT and digital services. The framework provides a comprehensive practical and proven best practice for establishing an effective service management system.

ITIL provides guidance on how to create growth and business value by supporting the organization in achieving their vision and goals, by adapting IT and digital services to the organization's needs. ITIL® helps define a direction for the service provider with a clear operating model and adapts services to the business strategy and customer needs.

At the same time, ITIL defines the necessary roles and responsibilities and provides a common language and concepts across suppliers and customers.

The key components of ITIL 4 consist of:

 

  1. The 4 Dimensions of Service Management:

    - Organizations and People
    - Information and Technology
    - Value streams and Processes
    - Partners and Suppliers

    Influenced by the decisions an organization makes and must ensure that a decision is made in advance on how and to what extent the four dimensions are adapted to the need.

  2. Service Value System

    Represents how the various elements and activities of an organization interact to facilitate value creation through digitized services and products.

    The elements consist of:

    - Service Value Chain
    - ITIL Practices
    - Guiding Principles
    - Governance
    - Continual Improvement

    Of which Service Value Chain is the key element. An operating model that includes the key activities necessary to be able to respond to requirements and facilitate the realization of value, by creating and managing the right services and products.

  3. Service Value Chain

    Consists of 6 value chain activities, which are used to create services and products - and of these:

    - Value
    - Plan
    - Improve
    - Engage
    - Design and Transition
    - Obtain/Build
    - Deliver and Support

    With MetierWestergaard's pedagogical course materials and models, you are guaranteed a solid ITIL education.

Scheduled ITIL® courses in Copenhagen, Aarhus and online

Planned ITIL® courses at MetierWestergaard

Course Start date Duration Course type Location List/Member price
ITIL 4 Foundation E-learning (EN) Get access now 12 mnths E-learning Online DKK 7.950 / 7.155
ITIL 4 Foundation 14-11-2022 2 day(s) Classroom course MetierWestergaard, Østerbro DKK 9.450 / 8.505
ITIL 4 Foundation + PRINCE2 Foundation E-learning (EN) Get access now 12 mnths E-learning Online DKK 13.900 / 12.510
ITIL4 Foundation + PRINCE2 Foundation + PRINCE2 Agile + Scrum Master 01-12-2022 31 day(s) Classroom course E-Learning DKK 19.900 / 17.910
ITIL 4 Specialist: High Velocity IT 18-01-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Foundation 22-02-2023 2 day(s) Classroom course MetierWestergaard, Østerbro DKK 9.450 / 8.505
ITIL 4 Specialist: Acquiring and Managing Cloud Services 08-05-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Specialist: Create, Deliver & Support 15-05-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Foundation 24-05-2023 2 day(s) Classroom course MetierWestergaard, Østerbro DKK 9.450 / 8.505
ITIL 4 Strategist: Direct, Plan & Improve 30-05-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Specialist: Drive Stakeholder Value 30-05-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Strategist: Digital & IT Strategy 05-06-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825
ITIL 4 Foundation Superflex Online 12-06-2023 4 day(s) Superflex Online Online DKK 7.950 / 7.155
ITIL 4 Specialist: Sustainability in Digital and IT 27-06-2023 3 day(s) Classroom course MetierWestergaard, Østerbro DKK 14.250 / 12.825

Need help?

If you have questions regarding the courses, you are always very welcome to contact: