The course is about the organisation's ability to continuously improve its range of services in order to create a sustainable business model and is built on ITIL's guiding principles and continual improvement model.
The course includes, in addition to a multiple-choice exam, also some practical assignments, which aim to link knowledge about sustainability (based on the UN's 17 sustainability goals) with the organisation's IT and digital strategy.
Please note that this module can be taken independently, and therefore does not require an ITIL Foundation certification
We also offer these courses in ITIL:
ITIL Specialist
- ITIL 4 Create, Deliver and Support
- ITIL 4 Drive Stakeholder Value
- ITIL 4 High Velocity IT
- ITIL 4 Acquiring & Managing Cloud Services
Strategic leader